“Karen and the service department are always friendly and prompt to welcome you. All the employees make me feel welcome. I never have an issue getting a service appointment and the VW team is always ready to accommodate. I really appreciate the complimentary car wash they give me, when my car is dirty. The service department explains the bill and work orders with me, which I appreciate, as I know my way around a car too! I drive to Brant VW from Scarborough, they are my dealership and my friends!” Stephen C.